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EXEGEEK accepts the following payment methods:
Note: Please contact us here hi@exegeek.com for further help.
Q1:How do I place an order if I want a bulk purchasing via Direct Bank Transfer?
A1:Please contact us to get a quote, email us the: Model, Configuration and Quantity, Contact Information and Address. Once we receive the payment, we will arrange for the shipment
Q2: What should I do if the payment for my order is declined?
A2: If your payment is declined, you must place your order again. We cannot reinstate an order once a payment has been declined. To avoid this, make sure the following items are checked when placing a new order:
1. Your order information (eg. shipping address, phone number, email address) before submitting your order.
2. Card details to make sure the information is correct, e.g. the expiry date and your billing address.
3. Your card issuer may have declined your payment. You should contact them for more information.
4. Make sure your credit card balance is sufficient.
If you have checked all of the above, please try to pay with PayPal or another credit card.
Q3: What are the common reasons for credit card payment failure?
A3:Here are some common reasons for failed payments:
Please try again with the same payment method you used before.
Change your payment method to a different one.
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